Administrative Officer - EMIS Care

Location: Worcester

Salary: £17,787 - £20,448

Closing Date: 16th December

Description:

As our administrator, you`ll be the first point of contact for our patients via the telephones, helping them to book and rearrange their diabetic eye screening appointments. You`ll set up our clinics and then send out appointment and results letters to our patients in time for them to attend their appointment.

We're looking for you to really drive engagement with our patients, offering them a caring and empathetic service, whilst always looking at and thinking about new ways for us to reach out and communicate with them. Guided by your team leader you`ll be a valuable member of our team all of whom are driven and enthusiastic when it comes to making sure our patients attend their appointments and receive brilliant follow up care and we`d want you to have that same passion.

Working with our failsafe officers and screeners and screener graders no day will be the same, so be ready for an interesting and varied new job!

This role is for 2 day job share. Days to be worked are Wednesday and Thursday (Im afraid there is no scope to change these working days)

Working shift patterns alternate between 08.00- 16.00 and 10.00 - 18.00 with the occasional Saturday 08.30-14.30 which is rota'd between the Administration Team (approx 4 per year).

Please note we experience a very high call volume from patients in our office and use a log in/out call system

Unfortunately the date of interview can not be re-scheduled.

Our team

You'll be part of a broad integrated team consisting of a programme manager, team leader, clinical leads, optometrists, failsafe officers and screener/graders who`ll provide you with the training you need to be successful in your role.

Who you`ll be

We want to make sure you are set for success, this isn`t all about your skills and that is why we would love to talk to you even if perhaps you don`t fit all of the below.

experience of working in an office environment (our office is open plan with approx 32 staff)

experience of receiving a very high volume of telephone calls

multitasking and organisational skills

ability to work to deadlines and sometimes under pressure

understanding of MS Office, would be welcomed

keyboard skills - typing

strong eye for detail

educated to GCSE level, or equivalent

willingness to learn

brilliant customer service skills

exceptional organisational skills

empathetic and engaging

excellent and proven interpersonal, verbal and writing communication skills

Who we are

We`re the UK leader in connected healthcare software and services. Our solutions are widely used across every major UK healthcare setting, from primary and community care to high street pharmacies, secondary care and specialist services.

EMIS Care`s mission, vision and values are to provide a patient centric service that aims to improve the health and wellbeing of the patients we serve by working to achieve excellence in service delivery. It is our view that this ethical consideration for our patients has made our company the success it is today.

By focusing on the needs of the patient we create bespoke solutions to meet the demands of those we serve. We tailor all service provision according to the locality and not to a set specification.

If you think you have the skills we`re looking for to strengthen our team we`d love to hear from you.

To apply please visit: http://www.jobs.nhs.uk and use ref no: J112-AO-12-2018

Diabetic Eye Screening Admin Team Leader

Location: North Central London DESP

Salary: £17,787 - £20,448 + HCAS

Closing Date: 17th December

Description:

The North Middlesex University Hospital Trust, Diabetic Retinal Screening Service, is seeking to appoint an individual as a screening administrator-team leader.

We are looking for a dynamic, self-motivated, flexible individual who has a proven track record of delivering in an environment with competing demands, coupled with excellent interpersonal and organisational skills; someone who pays attention to details.

The successful applicant will be able to demonstrate his/her previous experience of working within a busy environment.

Knowledge and work experience in a diabetic eye screening service and good understanding of the OptoMize software is an advantage.

It is expected that the position holder to work one or two evenings per week if needed.

Please ensure that you read the Person Specification as well as the Job Description and refer to it when completing your application form as you must demonstrate how your skills and experience meet the criteria listed, in order that your application may be shortlisted.

Interview Date: Thursday 20th December 2018

For Further information please contact Agnes Bourke, DESP administration manager. Email: agnes.bourke@nhs.net

To apply please visit: http://www.jobs.nhs.uk and use ref no: 393-NMUH-2789

Administration Officer - EMIS Care

Location: Bath DESP

Salary: £17,787 - £20,448

Closing Date: 21st December

Description

As our administrator, you`ll be the first point of contact for our patients, answering phone calls and helping them to book and rearrange their diabetic eye screening appointments. You`ll set up our clinics and then send out appointment and results letters to our patients in time for them to attend their appointment.

We`re looking for you to really drive engagement with our patients, offering them a caring and empathetic service, whilst always looking at and thinking about new ways for us to reach out and communicate with them. Guided by your team leader you`ll be a valuable member of our team all of whom are driven and enthusiastic when it comes to making sure our patients attend their appointments and receive brilliant follow up care and we`d want you to have that same passion.

Working with our failsafe officers and screeners and screener graders no day will be the same, so be ready for an interesting and varied new job!

This role is based at Limpley Stoke in Bath but may require travel to other sites.

Our team

You`ll be part of a broad integrated team consisting of a programme manager, team leader, clinical leads, optometrists, failsafe officers and screener/graders who`ll provide you with the training you need to be successful in your role.

Who you`ll be

We want to make sure you are set for success, this isn`t all about your skills and that is why we would love to talk to you even if perhaps you don`t fit all of the below.

• experience of working in an office environment
• ability to work to deadlines and sometimes under pressure
• understanding of MS Office, would be welcomed
• strong eye for detail
• educated to GCSE level, or equivalent
• willingness to learn
• brilliant customer service skills
• exceptional organisational skills
• empathetic and engaging
• excellent and proven interpersonal, verbal and writing communication skills

Who we are

We`re the UK leader in connected healthcare software and services. Our solutions are widely used across every major UK healthcare setting, from primary and community care to high street pharmacies, secondary care and specialist services.

EMIS Care`s mission, vision and values are to provide a patient centric service that aims to improve the health and wellbeing of the patients we serve by working to achieve excellence in service delivery. It is our view that this ethical consideration for our patients has made our company the success it is today.

By focusing on the needs of the patient we create bespoke solutions to meet the demands of those we serve. We tailor all service provision according to the locality and not to a set specification.

If you think you have the skills we`re looking for to strengthen our team we`d love to hear from you.

To apply please visit: http://www.jobs.nhs.uk and use ref no: J112-A-18-2268

Diabetes Screener/Grader - EMIS Care

Location: South West London DESP

Salary: £22,165 (Inc. of HCAS)

Closing Date: 23rd December

Description:

Who we are

We`re the UK leader in connected healthcare software and services. Our solutions are widely used across every major UK healthcare setting, from primary and community care to high street pharmacies, secondary care and specialist services.

EMIS Care`s mission, vision and values are to provide a patient-centric service that aims to improve the health and wellbeing of the patients we serve by working to achieve excellence in service delivery. It is our view that this ethical consideration for our patients has made our company the success it is today.

By focusing on the needs of the patient we create bespoke solutions to meet the demands of those we serve. We tailor all service provision according to the locality and patient needs, as well as to nationally set guidelines.

Who you'll be

You will be a screener/grader working in a close knit team in South West London. The successful applicant will be a key member of the Diabetic Eye Screening Programme and will be responsible for taking digital retinal images of people with diabetes and subsequent grading these images. Previous experience in diabetic eye screening is desirable but not essential as full training will be given.

Successful applicants will be required to undertakeundertake a level 3 Diploma in Health Screening. Once qualified, an annual £2,000 qualification bonus is paid in addition to the advertised salary.

Satifactory completion of an enhanced DBS disclosure will be required by the sucessful candidate.

If you think you have the skills we`re looking for to strengthen our team we`d love to hear from you.

To apply please visit: http://www.jobs.nhs.uk and use ref no: J112-A-18-2285

Assistant Retinal Screener

Location: East & North Hertfordshire DESP

Salary: £17,787 - £20,448

Closing Date: 25th Decmber

Description:

Due to further expansion of the East & North Hertfordshire Diabetic Eye Screening Programme, applications are invited for the post of a Band 3 Assistant Retinal Screener. The post will be on a permanent contract.

The post involves working with, and supporting, the retinal screening team, providing a high quality eye screening service to patients with diabetes in East and North Hertfordshire.

The post-holder will carry out retinal photography using special cameras within East & North Hertfordshire, as well as providing support to the dedicated screening referral clinics within Ophthalmology.

Retinal screening is currently carried out at The New QE2, The Lister Treatment Centre, Hertford County Hospital, Cheshunt Community Hospital, Royston Hospital, The Herts & Essex Hospitals, Baldock Health Centre and at a GP surgery in Hitchin. Screening referral clinics are currently held at the New QE2 and Lister hospitals.

Cover may be required at any of these sites so a flexible approach, clean driving licence and own car are essential. Training and monthly departmental meetings will be held at The Hertford County Hospital in Hertford.

The post holder will check the patient's vision, put eye drops in and then take digital photographs of the eyes. A friendly and reassuring manner is essential. The post holder will then be responsible for the initial interpretation of the photographs: this is an important part of the job, and requires a high level of concentration and attention to detail.

Previous photographic experience is not required. Full in-house training will be provided, and the post holder must undertake to work towards passing the Level 3 Diploma for health Screeners.

For further details / informal visits contact:

Sue Oliver, Programme Manager or Laura Reed-Peck Screening Supervisor on 01992 823123/823125

To apply please visit: http://www.jobs.nhs.uk and use ref no: 361-SURG-1414698

Diabetic Retinal Screener

Location: West Hertfordshire DESP

Salary: £17,787 - £20,448 + HCAS

Closing Date: 26th December

Description:

West Hertfordshire Diabetic Eye Screening Programme is responsible for providing a photographic eye screening service for the diabetic population of West Hertfordshire (approximately 29,500 patients) to ensure the early detection of sight-threatening diabetic eye disease.

We are looking for a self-motivated, dynamic and flexible individual with excellent communication and organisational skills to join our friendly team.

Previous screening experience and qualification is preferred, however training will be provided for the right individual.

The post holder will have the ability to work enthusiastically and effectively in an innovative and conscientious department, providing a high standard of patient care during eye screening clinics. The role entails working at different locations throughout West Hertfordshire.

In addition to the basic salary, this post attracts a High Cost Area Supplement of 5% of basic salary subject to a minimum payment of £1,000 and a maximum payment of £1,733 per annum (pro rata where applicable). 

A full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

When completing your application for this post please include in your supporting statement how you would meet the Trust Values; Care – Respect - Confidence - Quality – Improve

For further details / informal visits contact:

Charlotte Porter, Screener/Grader Team Leader - Telephone number 07778957011

To apply please visit: http://www.jobs.nhs.uk and use ref no: 812-18-126-AS-A

Patient Liaison Officer

Location: Cheshire DESP

Salary: £17,460 - £18,702 pro rata (Fixed Term)

Closing Date: See Job Advert

Description:

The Cheshire Diabetic Eye Screening Programme (DESP) is looking for a friendly individual with an excellent telephone manner who is passionate about patient care to act as our first ever Patient Liaison Officer.

Diabetic eye screening is offered to all diabetic patients over the age of 12. Screening can detect signs of diabetic retinopathy early so that treatment can be offered before sight is affected. However, only around 76% of the Cheshire population are attending a screening appointment. We are looking for an applicant who can help us make a difference and improve uptake.

The primary purpose of the role will be to contact patients that have not attended a diabetic eye screening appointment and:

• Encourage them to attend a diabetic eye screening appointment/make sure they have received all available information.

• Answer any questions /concerns.

• Find out if there is a reason the patient is not attending and help to facilitate any requirements the patient has. For example, they may need a longer appointment slot, correspondence in a different format or an interpreter.

The post holder will also liaise with GP practices across Cheshire to identify new ways of engaging patients and ensure they are providing the correct information to patients in line with national guidance.

As a result, the post holder needs to be confident and comfortable with conversing with a wide variety of people as well as having excellent interpersonal and customer service skills. The Cheshire DESP is also looking for someone who is innovative with new ideas of how to improve patient uptake. No experience of diabetic eye screening is necessary as training will be provided.

The hours of the post are 18.75 hours a week. The Cheshire DESP will be flexible with how the hours are spread out over the week and this will be discussed at interview. The post is fixed term for 12 months as this is a new position which needs to be trialled. The post holder will be based at Alsager Health Centre, 12 Sandbach Road South, Alsager, ST7 2LU. There may be occasions where the post holder will need to travel e.g. visiting GP practices.

If you have any queries, please do not hesitate to contact Amy Derbyshire – Programme Manager on 01270 275452 or amy.derbyshire@nhs.net. Please note that we do not accept CV's. Please apply via the application form on NHS jobs.

This post is Fixed Term for 12 months

Hours per week: 18.75

To apply please visit: http://www.jobs.nhs.uk and use ref no: 209-A-18-49618

Senior Grader/Screener

Location: Cheshire DESP

Salary: £28,050 - £36,644

Closing Date: 28th December

Description:

The Cheshire Diabetic Eye Screening Programme (DESP) is looking to recruit a Senior Grader/Screener who is passionate about patient care and improving patient services.

Diabetic eye screening is mostly completed by Optometry Practices across Cheshire. However, the Cheshire DESP currently has two fixed sites in Alsager and Macclesfield and all grading/administration is completed in house.

The post holder will need to be an experienced Grader with sound clinical judgement who is able to referral outcome grade and help oversee a team of graders to ensure retinal images are graded in a timely manner in line with national guidance. In addition, the post holder needs to be a fully competent Screener with the ability to take high quality retinal images. Ideally, applicants should also be able to perform slit lamp examinations. As a result, excellent communication and interpersonal skills are paramount and the post holder needs to be comfortable running clinics independently and organising their own workload.

Ideally, the Cheshire DESP is also looking for someone who is an accredited Assessor for the Level 3 Diploma for Health Screeners so that they can help support trainee Graders and Screeners within the programme. A knowledge of the Optomize system would also be desirable.

The post holder needs to be able to work alongside another Senior Grader/Screener and share their knowledge, skills and experience to support the programme. The applicant also needs to be reliable, proactive and flexible to meet the needs of the service.

The hours of the post are 37.5 hours a week from Monday to Friday, 08.30am to 16.30pm with a half hour lunch break. The post holder will be based at Alsager Heath Centre, 12 Sandbach Road South, Alsager, ST7 2LU but the applicant must have a full UK driving license and be willing to travel across Cheshire to complete screening clinics/support trainees as and when required. Please be aware that the Cheshire DESP boundary covers the East Cheshire, West Cheshire, South Cheshire and Vale Royal Clinical Commissioning Groups. This includes locations such as Ellesmere Port, Chester, Crewe, Macclesfield, Poynton and Frodsham.

If you have any queries, please do not hesitate to contact:

Amy Derbyshire – Programme Manager – 01270 275452 – amy.derbyshire@nhs.net

Sara Vernengo – Senior Grader/Screener – 01270 275806 – sara.vernengo@nhs.net

Please note that we cannot accept CVs. Please apply via the application form on NHS jobs.

This post is Permanent

Hours per week: 37.5

Closing date:28th December 2018

Please be aware that this post requires an Enhanced Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate.

If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

To apply please visit: http://www.jobs.nhs.uk and use ref no: 209-A-18-49616

Diabetes Screener - EMIS Care

Location: BaNES, Swindon & Wiltshire DESP (Salisbury)

Salary: £17,787 - £20,448

Closing Date: 31st December

Description:

Our screeners are at the heart of EMIS Care, spending their time on the ground, helping our patients to live longer healthier lives. As one of our screeners you`ll run local clinics to see our patients and photograph their eyes to assess for diabetic retinophathy. We`ll need you to be empathetic and able to talk to patients about their images on a daily basis. In this role, you`ll be supported whilst undertaking your training, but once that`s completed will be working largely unsupervised in a pressured environment, so a cool head is essential! All in all, we want you to be customer and people focused, caring about our patients and being passionate about delivering an exceptional service at all times.

This role will be based in Salisbury, although on occasion you may be asked to cover a clinic in a neighbouring county such as BAnes & Swindon. Where possible, we`ll try and keep you in clinics close to where you live, however there may be the need for you to travel further afield, so a full UK driving licence and flexibility is essential.

Our team

Working with other screeners, you`ll be mentored and supported by our screener/graders and team leaders, to ensure you understand and learn everything you need to deliver an exceptional service to our patients.

Who you`ll be

We want to make sure you are set for success; This isn`t all about your skills and that is why we would love to talk to you even if perhaps you don`t fit all of the below.

• customer focused with brilliant inter personal skills
• willingness to learn - as we`ll put you through the necessary qualification
• organised and able to prioritise tasks
• good problem-solving skills
• able to work under pressure
• any previous experience working with the public is ideal
• minimum of 5 GCSEs including grades A-C in English, Maths and a Science subject or equivalent
• a full driving licence and preferably your own transport (clinic times can vary and early morning collection of equipment is occasionally involved in the role, which cannot always be facilitated with local public transport)

Who we are

We`re the UK leader in connected healthcare software and services. Our solutions are widely used across every major UK healthcare setting, from primary and community care to high street pharmacies, secondary care and specialist services.

EMIS Care`s mission, vision and values are to provide a patient-centric service that aims to improve the health and wellbeing of the patients we serve by working to achieve excellence in service delivery. It is our view that this ethical consideration for our patients has made our company the success it is today.

By focusing on the needs of the patient we create bespoke solutions to meet the demands of those we serve. We tailor all service provision according to the locality and patient needs, as well as to nationally set guidelines. .

If you think you have the skills we`re looking for to strengthen our team we`d love to hear from you.

To apply please visit: http://www.jobs.nhs.uk and use ref no: J112-A-18-2296

Diabetes Eye Screener/Photographer

Location: North East London DESP

Salary: £21,786 - £23,028 inc. HCAS

Closing Date: 6th January

Description:

Providing diabetes eye screening to the diabetic population covered by the Eye Screening Service, you will be required to work at all of our eye screening centres. Our screening sites are across North East London, this post will be based in sites within the Dagenham and Ilford Eye Screening Service.

Your role will involve measuring patients' visual acuity (training given), taking brief clinical details and blood pressure and being responsible for undertaking retinal photography.

You will require basic computer skills and will receive training in all aspects of screening. You will also require the ability to develop a good rapport when meeting and greeting the patients.

***Closing date is indicative only. This vacancy may close without notice when sufficient applications have been received.***

For further details / informal visits contact:

Anila Nair, Operations Manager - anila.nair@nhs.net

To apply please visit: http://www.jobs.nhs.uk and use ref no: 293-IMRS1-0587-A

Diabetes Screener - EMIS Care

Location: BaNES, Swindon & Wiltshire DESP (Salisbury)

Salary: £17,787 - £20,448

Closing Date: 11th January

Description:

Our screeners are at the heart of EMIS Care, spending their time on the ground, helping our patients to live longer healthier lives. As one of our screeners you`ll run local clinics to see our patients and photograph their eyes to assess for diabetic retinophathy. We`ll need you to be empathetic and able to talk to patients about their images on a daily basis. In this role, you`ll be supported whilst undertaking your training, but once that`s completed will be working largely unsupervised in a pressured environment, so a cool head is essential! All in all, we want you to be customer and people focused, caring about our patients and being passionate about delivering an exceptional service at all times.

This role will be based in Salisbury, although on occasion you may be asked to cover a clinic in a neighbouring county such as BAnes & Swindon. Where possible, we`ll try and keep you in clinics close to where you live, however there may be the need for you to travel further afield, so a full UK driving licence and flexibility is essential.

Our team

Working with other screeners, you`ll be mentored and supported by our screener/graders and team leaders, to ensure you understand and learn everything you need to deliver an exceptional service to our patients.

Who you`ll be

We want to make sure you are set for success; This isn`t all about your skills and that is why we would love to talk to you even if perhaps you don`t fit all of the below.

• customer focused with brilliant inter personal skills
• willingness to learn - as we`ll put you through the necessary qualification
• organised and able to prioritise tasks
• good problem-solving skills
• able to work under pressure
• any previous experience working with the public is ideal
• minimum of 5 GCSEs including grades A-C in English, Maths and a Science subject or equivalent
• a full driving licence and preferably your own transport (clinic times can vary and early morning collection of equipment is occasionally involved in the role, which cannot always be facilitated with local public transport)

Who we are

We`re the UK leader in connected healthcare software and services. Our solutions are widely used across every major UK healthcare setting, from primary and community care to high street pharmacies, secondary care and specialist services.

EMIS Care`s mission, vision and values are to provide a patient-centric service that aims to improve the health and wellbeing of the patients we serve by working to achieve excellence in service delivery. It is our view that this ethical consideration for our patients has made our company the success it is today.

By focusing on the needs of the patient we create bespoke solutions to meet the demands of those we serve. We tailor all service provision according to the locality and patient needs, as well as to nationally set guidelines. .

If you think you have the skills we`re looking for to strengthen our team we`d love to hear from you.

To apply please visit: http://www.jobs.nhs.uk and use ref no: J112-A-18-2303

Diabetes Screener - EMIS Care

Location: BaNES, Swindon & Wiltshire DESP (Swindon)

Salary: £17,787 - £20,448

Closing Date: 11th January

Description:

Our screeners are at the heart of EMIS Care, spending their time on the ground, helping our patients to live longer healthier lives. As one of our screeners you`ll run local clinics to see our patients and photograph their eyes to assess for diabetic retinophathy. We`ll need you to be empathetic and able to talk to patients about their images on a daily basis. In this role, you`ll be supported whilst undertaking your training, but once that`s completed will be working largely unsupervised in a pressured environment, so a cool head is essential! All in all, we want you to be customer and people focused, caring about our patients and being passionate about delivering an exceptional service at all times.

This role will be based in Swindon, although on occasion you may be asked to cover a clinic in a neighbouring county such as BAnes & Salisbury.  Where possible, we`ll try and keep you in clinics close to where you live, however there may be the need for you to travel further afield, so a full UK driving licence and flexibility is essential.

Our team

Working with other screeners, you`ll be mentored and supported by our screener/graders and team leaders, to ensure you understand and learn everything you need to deliver an exceptional service to our patients.

Who you`ll be

We want to make sure you are set for success; This isn`t all about your skills and that is why we would love to talk to you even if perhaps you don`t fit all of the below.

• customer focused with brilliant inter personal skills
• willingness to learn - as we`ll put you through the necessary qualification
• organised and able to prioritise tasks
• good problem-solving skills
• able to work under pressure
• any previous experience working with the public is ideal
• minimum of 5 GCSEs including grades A-C in English, Maths and a Science subject or equivalent
• a full driving licence and preferably your own transport (clinic times can vary and early morning collection of equipment is occasionally involved in the role, which cannot always be facilitated with local public transport)

Who we are

We`re the UK leader in connected healthcare software and services. Our solutions are widely used across every major UK healthcare setting, from primary and community care to high street pharmacies, secondary care and specialist services.

EMIS Care`s mission, vision and values are to provide a patient-centric service that aims to improve the health and wellbeing of the patients we serve by working to achieve excellence in service delivery. It is our view that this ethical consideration for our patients has made our company the success it is today.

By focusing on the needs of the patient we create bespoke solutions to meet the demands of those we serve. We tailor all service provision according to the locality and patient needs, as well as to nationally set guidelines. .

If you think you have the skills we`re looking for to strengthen our team we`d love to hear from you.

To apply please visit: http://www.jobs.nhs.uk and use ref no: J112-A-18-2310

Clinical Development Specialist - Eyenuk Europe Limited

Location: Manchester

Salary: Competitive

Closing Date: 19th January

Description:

An exciting role has been created to support the growth of Eyenuk in Europe and in international markets. Reporting jointly to the Head of Clinical and also to the Head of International Commercial Operations your role will be to support Eyenuk's local teams technically and clinically with the goal of increasing our clinical and sales development. Our first product EyeArt™ automatically detects Diabetic Retinopathy from fundus images and has been extensively validated and proven in the UK and across Europe.

As is the case in small but fast-growing company you will expected to contribute in most facets of the business, however your primary goals will be to:

• Lead in technical conversations with clinicians using your extensive UK screening programme experience to explain how EyeArt™ can be adopted and answering any clinical questions.
• Support our commercial team with installations and deployment of EyeArt™ as required.
• Become the technical expert on EyeArt™ in Europe and international markets.

You will need to be:

1. Able to travel at short notice & be comfortable and capable in speaking to individuals who speak English but not their first language face to face and on conference calls.
2. Capable of troubleshooting installations of EyeArt™ on Windows PC's - Windows 7 or 10 (full training will be given in the USA), both remotely and on site.
3. Knowledgeable, interested and passionate about eye all aspects of screening, and show an interest beyond DR and other eye diseases.
4. Happy to occasionally work unsociable hours in order to get the job done.

If interested, please send a CV to Alan Hill: ahill@eyenuk.com as soon as possible